Q. Do you still make the Peppergun?
A. No. Competition from battery powered grinders ended our advantage of one handed use. We do not have replacement parts, and can not fix broken grinders.
Q. Do you still make salt grinders? I can not find a Magnum salt mill.
A. Salt grinders are a problem for most users. The salt attracts moisture, and moist salt will either gum or coat the teeth of a grinder. When this happens, the mill stops working well, and we hear about it. We still make a salt grinder in the Tablestick model because it is easy to clean the ceramic mechanism, which restores it's efficacy.
Q. Can I grind salt in my pepper mill?
A. No, the salt will corrode the steel mechanism.
Q.Why are you selling through Amazon?
A. Amazon can ship from it's warehouses faster than we can ship from Nantucket, and Amazon order fulfillment makes our small business operation here easier to manage.
Q.How do I adjust the grind?
A. There is a thumbscrew on the bottom. Turning clockwise will bring the teeth of the mechanisms closer, and will make a finer grind. If you are adjusting from very coarse to fine, it helps to hold the body sideways and turn the top a little to allow the grains of pepper to dislodge.
Q. How do I load the Magnums?
A. The loading ring slides sideways to expose the loading hole. Click here to see a photo.
Q. Are your products made in the USA?
A. Yes. We make our grinders here on Nantucket Island from parts sourced from the USA and Italy. The grinding mechanisms are made for us by an Italian company, Tre Spade, that has been making industrial metal products since 1894.
Q. Are they dishwasher safe?
A. No. The grinders will be ruined. Clean the outside with Windex or similar cleaner and a paper towel.